I am currently the automation technical lead at the John Lewis Partnership where I specialise in process automation, building capable automation Centre of Excellences and maturing these. I have 15 years of operations, engineering and product development experience and in previous roles I have lead successful RPA & AI teams, projects or programmes at EY, Thoughtonomy and Capita. I am now sharing my experiences to help tackle the problem of successfully scaling automation.
Researching how to blend new technologies and ways of working frameworks to scale automation across enterprises
I am researching successful principles methods, practices and frameworks and applying them to the business process automation context and in so doing developing a new hybrid approach to accelerate scaling automation