Alec Sutherland Intelligent Automation Thought Leader
Thought Leadership
Reading Time: 2 minutes In the intelligent process automation delivery lifecycle, business subject matter experts (SMEs) typically support process discovery. SMEs will support the assessment and potentially the testing and build phases. The solution … Continue Reading Challenge your approach to designing automation solutions
Reading Time: 18 minutes Introduction By far the biggest factor for return on investment and success of a robotic process automation implementation will be the delivery life cycle. The delivery life cycle lays out … Continue Reading RPA Agile Delivery and Development
Reading Time: 3 minutes The Problem We have automated 40+ business processes across John Lewis and Waitrose using RPA (Robotic Process Automation) software (Blue Prism). We started automating business processes in 2017 starting with … Continue Reading Building an ecosystem to assist scaling automation
Reading Time: 4 minutes Scaling automation can feel hopeless at times, with day to day activities feeling more like death from a thousand cuts than empowered and agile. The Problem At the John Lewis … Continue Reading Helping scale automation by simplifying and democratising business and operational requests
Reading Time: 3 minutes Automation of business processes is an opportunity for radical business transformation, it can improve operations and create better roles, with the potential of improving capacity and performance. By augmenting or … Continue Reading Technical challenges when scaling process automation
Reading Time: 2 minutes Robotic Process Automation (RPA) delivers a number of benefits in the workplace; higher efficiency, greater performance and quality, lower cost and advanced analytics. RPA can also assist greatly in the short … Continue Reading Visualising your Virtual Workforce