Reading Time: 3 minutes The Problem We have automated 40+ business processes across John Lewis and Waitrose using RPA (Robotic Process Automation) software (Blue Prism). We started automating business processes in 2017 starting with … Continue Reading Building an ecosystem to assist scaling automation
Reading Time: 4 minutes Scaling automation can feel hopeless at times, with day to day activities feeling more like death from a thousand cuts than empowered and agile. The Problem At the John Lewis … Continue Reading Helping scale automation by simplifying and democratising business and operational requests
Reading Time: 3 minutes Automation of business processes is an opportunity for radical business transformation, it can improve operations and create better roles, with the potential of improving capacity and performance. By augmenting or … Continue Reading Technical challenges when scaling process automation